General Privacy Policy Statement
At nirixiaru, we respect the privacy of all participants, clients and visitors. This policy outlines how we collect, use, store and protect your personal data when you engage with our Transformative Journey for Leaders program. We adhere to global data protection standards and Thai regulations to ensure your information is handled with expertise, transparency and care.
Definitions
For clarity, we define the following terms as used in this policy:
Data Collection
We collect personal data directly from you as well as automatically through your interaction with our website and services.
Data You Provide
When you register, communicate or interact with our platform, you may share:
- Full name, email address and contact phone number
- Professional background, job title and organization
- Survey responses, feedback and coaching notes
- Communication preferences and consent choices
- Payment and billing information
- User-generated content, comments and forum posts
- Profile photos and avatars
- Training progress and completion records
Automatic Data Collection
We also gather certain data automatically when you use our services:
- Device and browser type
- IP address and geolocation data
- Usage logs and session duration
- Cookies and tracking technologies
- Analytics and performance metrics
- Error reports and system diagnostics
Third-Party Data Sources
We may receive data from the following external sources to enhance your experience:
- Professional networking platforms (e.g., LinkedIn)
- Payment service providers
- Web analytics tools
- Accredited learning partners
Purposes of Processing
Your personal data is processed for the following purposes to deliver and improve our services:
- To deliver and administer the Transformative Journey for Leaders program
- To communicate schedules, updates and program materials
- To tailor content and recommendations
- To process payments and manage billing
- To analyze usage patterns and performance
- To comply with legal and regulatory obligations
- To maintain platform security and prevent fraud
- To send marketing communications with your consent
Legal Bases for Processing
We rely on the following legal grounds to process your personal data:
- Performance of contract: to fulfill our agreement with you
- Legitimate interests: to operate and improve our services
- Consent: where you have provided explicit consent
- Legal compliance: to meet regulatory requirements
- Vital interests: to protect your health or safety in emergencies
GDPR Compliance
For users in the EEA and UK, we adhere to GDPR principles and provide the following rights:
- Right of access to your personal data
- Right to rectify inaccurate or incomplete data
- Right to erasure (right to be forgotten)
- Right to restrict processing in certain cases
- Right to data portability
- Right to lodge a complaint with a supervisory authority
Cookies and Similar Technologies
We use cookies and tracking technologies to enhance functionality and analyze performance.
We employ session cookies, persistent cookies and third-party cookies for analytics and marketing.
Cookies are categorized as essential, performance, functionality and targeting.
You can manage or disable cookies through your browser settings; please note this may impact site functionality.
Read our Cookie Policy
Data Sharing and Disclosure
We may share your personal data in the following scenarios:
- With service providers supporting our platform
- With payment processors and business institutions
- With legal and regulatory authorities when required
- With our affiliates and partners for program delivery
- With marketing partners, subject to your consent
- In connection with business transfers or corporate reorganizations
International Data Transfers
Your personal data may be transferred to or stored in countries outside Thailand with adequate data protection standards.
We implement standard contractual clauses and other approved safeguards to protect your data during cross-border transfers.
Data Retention
We retain personal data only as long as necessary for the purposes outlined and to comply with legal obligations.
Account and registration data are kept for the duration of our relationship plus five years.
Communications and support inquiries are stored for up to two years.
System logs and analytics records are retained for up to one year.
After the retention period, data is securely deleted or anonymized.
Security Measures
We utilize industry-standard technical and organizational measures to safeguard personal data against loss, unauthorized access or disclosure.
- Encryption of data in transit and at rest
- Role-based access controls and authentication
- Regular security assessments and audits
- Ongoing staff training on data protection
Your Rights
You have the following rights under applicable data protection laws:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to or restrict certain processing activities
- Request data portability
- Withdraw consent at any time
- Withdraw consent: you may withdraw your consent to any processing activity you previously authorized by contacting us.
- Lodge a complaint: if you believe your rights have been violated, you may lodge a complaint with the competent supervisory authority in Thailand.
Exercising Your Data Rights
To exercise any of your data rights under this policy, send a request via email to [email protected] or by post to Soi Karnjanavanit 3, Kho Hong Sub District, Amphoe Hat Yai District, Songkhla Province 90110, Thailand. Please include your name, contact details, and a description of the request.
We aim to respond to all valid requests within 30 days of receipt.
Marketing Communications
With your consent, we may send you updates, insights, and special offers related to our Transformative Journey for Leaders program. We tailor content to your interests based on data you provide.
You can unsubscribe at any time by clicking the unsubscribe link in any communication or by emailing [email protected].
Data Concerning Children
Our services are intended for adults and we do not knowingly collect personal data from individuals under 16 years of age. If you believe we have inadvertently collected such data, please contact us to request deletion.
Third-Party Links
Our site may include links to third-party websites. We do not control and are not responsible for their privacy practices. Please review their policies before sharing personal information.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. The effective date at the top indicates when the policy was last revised. Significant changes will be communicated via email.
Contact Information
For questions or concerns about privacy, contact us at [email protected] or by mail at Soi Karnjanavanit 3, Kho Hong Sub District, Amphoe Hat Yai District, Songkhla Province 90110, Thailand.
- +66955999163
- [email protected]
- Soi Karnjanavanit 3, Kho Hong Sub District, Amphoe Hat Yai District, Songkhla Province 90110, Thailand